Case Study Cafe 2: US Department of Defense and National Sports Institute Malaysia

In this case study cafe we will look at two case studies:

• Development of Rapid KM Capability in a US Joint Task Force, presented by Brett Patron.
• Reshaping the Knowledge Management Expedition at National Sports Institute Malaysia (ISN), presented by Syarifah Fathynah Binti Syed Shiekh.

All participants should have reviewed the case study details in advance of this Case Study Cafe. The materials are posted below. Each 1 hour session of the Cafe will begin with a very short recap of the case study by the case presenter, there will be a short breakout session for you to compare your areas of interest with other participants, and then the floor will be opened to questions and discussion. 

This Case Study Cafe was facilitated by Patrick Lambe..

The edited highlights of the chat channel discussion in the Case Study Cafe are given here - download here.

Case Materials

Development of Rapid KM Capability in a US Joint Task Force, presented by Brett Patron.
Review case summary here

Reshaping the Knowledge Management Expedition at National Sports Institute Malaysia (ISN), presented by Syarifah Fathynah Binti Syed Shiekh.
​Review case summary here

About Brett Patron

Brett Patron is a Knowledge Strategist in the US Dept of Defense's Joint Enabling Capabilities Command (JECC), based in Norfolk, Virginia.  He has worked for over a decade in the KM field, and holds the KMI Certified Knowledge Manager (CKM) status. He served in the US Army for over 22 years (enlisted and officer) and then spent over a decade as a Senior Defense Analyst before joining JECC in 2017.  He has attended NATO's Info/Knowledge Management Course.  

Brett holds a Bachelor of Science in Political Science from Excelsior College in New York and is a 2021 Masters of Science graduate from Columbia University of the City of New York, earning a degree in Information and Knowledge Strategy (IKNS). His IKNS cohort developed new strategies for NASA's Apollo/Challenger/Columbia Lessons Learned Program. He is also a subject matter contributor to the Association for Talent Development's "Knowledge Sharing and Knowledge Management: Keys to a Culture of Learning" publication (2020).  Brett was born and raised in Queens, New York but now calls Yorktown, Virginia home.  He is married, with two children.

About Syarifah Fathynah Binti Syed Shiekh

Syarifah Fathynah graduated with a Bachelor of Science and Education (Sports Science) from Universiti Teknologi Malaysia in 2005. She joined Institut Sukan Negara as a sports officer, was responsible to manage and implement physical training programmes for the national athletes. Then she was transferred to another department in 2009, which required her to do research and managerial work. Along the way, she pursued her education and graduated with her Master of Science (Sports Science) from Universiti Putra Malaysia in 2011.

​Syarifah has developed and conducted many knowledge-based platforms such as the ISN Continuous Education Series, the ISN Lecture Series, Taping Course, Fitness Courses, and ISN Today: Research & Innovation. Her research publications are significant and her research interests include physical activity, fitness, and psychosocial in sports. On the sporting side, she was a former taekwondo athlete who competed in national level competitions. She is also a qualified strength and conditioning, taekwondo and group fitness (aerobic) instructor. Her passion for sport leads her to motivate and educate society to be physically active and healthy.

About Patrick Lambe (Facilitator)

A globally recognised knowledge management practitioner, Patrick was originally trained in Information and Library Science. He arrived in KM via a second career in training and development, and has been based in Singapore for three decades. Patrick is the author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford: Chandos 2007), and co-author with Nick Milton of The Knowledge Manager's Handbook 2nd ed. (London: Kogan Page 2019), which won CILIP UK's Knowledge and Information Management Award 2019 - Information Resources Print Category. Patrick is currently working on a major book on Knowledge Auditing and Knowledge Mapping.

​Patrick is Visiting Professor in the KIM PhD programme at Bangkok University, former President of the International Society for Knowledge Organization Singapore Chapter and a member of the editorial advisory board of the Journal of Knowledge Management, Knowledge Management For Development Journal, and Journal of Entrepreneurship, Management and Innovation. His 2011 paper on the history of knowledge management "The Unacknowledged Parentage of Knowledge Management" won a Highly Commended Award in the Emerald Literati Network Awards for Excellence 2012.

EVENT DETAILS

Date/Time
7 July 2021, 10.00am - 12 midday (KL/SGT)

Venue
This session will be held on Zoom. Only pre-registered participants will be admitted. Registration is now closed.

Type of Event
​Case Discussion | Networking | Panel​ | Site Visit | Talk & Discussion | Workshop

Fee
This event is free of charge, but spaces are limited and
participation is by registration only.

Registration
Registration is now closed
​
Return to the KM Exchange 2021 Programme Page