Planning for KM in a Post-Covid world

In this keynote, Dr Nick Milton investigates how Knowledge Management may be applied in a post-Covid world. We follow the structure of the ISO 30401 KM Systems standard in discussing KM outcomes, identifying key issues, identifying critical organisational knowledge, and the application of KM frameworks that may be needed once the pandemic is over. This keynote was interactive with many opportunities for discussion and questions, so the chat transcript is a useful adjunct to the edited video and slides.

Take this survey, if you have not done so already, and contribute to the insights around how KM has been impacted by the pandemic (Nick discusses the first set of results during the keynote):
 https://www.surveymonkey.co.uk/r/MYR2021

Event Materials

Here are Nick's slides - download here

Here is the edited chat discussion - download here

Nick talked about four possible ways that organisations might respond in the post-Covid world. Here is the distribution of votes on which of the four quadrants people expected - more folks in "Old Focus New Methods" then in "New World".

The edited video highlights are given below the diagram. In Part 1, Nick talks about how KM has responded within the pandemic. In Part 2 of the video, Nick describes the opportunities for KM to help organisations adapt and recover post-pandemic.

About Dr Nick Milton

Dr. Nick Milton is director and co-founder of Knoco Ltd (www.knoco.com) with 25 years of experience in Knowledge Management. Working with Knoco Ltd, Nick has been helped develop and deliver KM strategies, implementation plans and services in a wide range of different organizations around the globe. He has a particular interest in Lessons Learned programs, and has managed major lessons capture programs, particularly in the area of mergers and acquisitions, and high technology engineering. Prior to founding Knoco, Nick spent two years at the centre of the team that made BP the leading KM company in the world at the time; acting as the team Knowledge Manager, developing and implementing BP's knowledge of "how to manage knowledge", and coordinating the BP KM Community of Practice. Nick is the co-author with Patrick Lambe of "The Knowledge Manager's Handbook", with Stephanie Barnes of "Designing a Successful KM Strategy", and author of "The Lessons Learned handbook," "Knowledge Management for Teams and Projects", "Knowledge Management for Sales and Marketing" and "Performance through Learning - knowledge management in practice". Nick blogs most days (www.nickmilton.com) and can be found on Twitter (@nickknoco). ​

EVENT DETAILS

Date/Time
5 July 2021, 3.00pm-5.00pm (KL/SGT)

Venue
This session was held on Zoom. Only pre-registered participants were admitted. Registration is closed.

Type of Event
​Case Discussion | Networking | Panel​ | Site Visit | Talk & Discussion | Workshop

Fee
This event was free of charge, but spaces were limited and
participation was by registration only.

Registration
Registration for this session is now closed
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