Implementing a lessons learned process and framework – how can we stop reinventing the wheel?
Back by popular demand, this session is a case sharing session from Jabatan Kerja Raya Malaysia (JKR), on the implementation of their lessons learned programme. JKR is the nation’s largest technical agency responsible for overseeing the development and implementation of public infrastructure projects with 22,000-strong workforce. In an attempt to address recurrent and critical issues in major projects, JKR implemented a systematic lessons learned programme which includes capturing and documenting project lessons learned, development of a JKR Practical Guide on Project Lessons Learned (PLL) and an integrated approach towards capturing project learnings, and establishing uniform practice among all project teams. Participants will have access to the case outline, and can explore aspects of the case that are most relevant to them in an informal discussion format.